Kitchen Manager • Part Time

American Girl Dallas

13464 Dallas Pkwy, Dallas, TX 75240

Location Description

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Job Description

WHO WE’RE LOOKING FOR We’re looking for dynamic individuals for the Lead Restaurant position to assist the Restaurant Manager with the daily restaurant operations. If you thrive in a high-pressure, fast-paced environment, have strong knowledge of both front- and back-of-house operations, and can calmly and diplomatically resolve customer and staff issues, we want to hear from you. Responsibilities: * Support the Restaurant Leadership Team in overseeing staffing, hiring, coaching/training, purchasing/vendor relations, inventories, maintaining food/beverage service standards, and ensuring safety and sanitation standards. * Assist the team in achieving department revenue and expense goals. * Ensure customer satisfaction with their dining experience and oversee resolution of any customer service issues. * Partner with Kitchen team to ensure food quality and consistency, special requests and special dietary needs and performs tasks in absence of the Restaurant Leadership Team. * Work with Restaurant and Store Management teams to deliver exceptional events and programs. * Maintain on-going communications with both staff and management. * Maintain and troubleshoot operational issues, including restaurant/kitchen equipment, reservation, POS, and InfoGenesis software systems. * Leads by example in all areas of the business. Qualifications: * High school degree or equivalent and a Business Management or Restaurant Management college degree, preferred. * Restaurant experience in a high-volume, fast-paced environment, with both front and back of house operations exposure, preferred. * Experience working with children, preferred. * Current State Sanitation Certification, ServSafe, and Safe Alcohol Consumption Certification, preferred. * Strong working knowledge of Eatec system, Microsoft Office (Word, Excel, and Outlook), InfoGenesis/Universal Desktop, Guestbridge reservation systems, JTech paging system, POS systems, inventory systems, and basic office equipment (copiers and fax), preferred * Ability to perform diverse physical tasks, including constant walking and standing, and some heavy lifting (up to 50 lbs.). * Ability to work a flexible schedule including nights, weekends and holidays. Mattel is an Affirmative Action/Equal Opportunity Employer F/M/Disability/Vet

Other Requirements

  • 0.0 years of experience
  • Background check required
  • Minimum Age: 18

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