Customer Service Rep / Associate / Specialist • Full Time


6406 York Road, Baltimore, Maryland 21212

Location Description

No Description



Job Description

Design, Gather, Interpret and Advance Leading companies turn to Druit to address their unique business challenges. We understand that each industry requires a slightly different approach to maximize the value of the solution and will adapt the following fundamentals of our approach to suit your unique needs. 1. Discuss We have a unique relationship with each of our clients, but each was set in motion in a simple way — with a conversation. With our expertise and experience working across industries, we come to the table with a core understanding of the challenges our clients are asked to tackle. 2. Assess Once we understand your aspirations, we begin an intensive fact-gathering and analysis process aimed at fully framing the factors that connect to your challenges and objectives. The scope of this stage varies depending on the complexity of the challenge and the internal information you provide, but it often incorporates the following components: Company Assessment: Understanding your brand promise, strategic objectives and any relevant current or past initiatives; analysis of any available training materials and customer satisfaction data Market / Competitor Assessment: Identifying customer and market trends, your competitive landscape and competitive initiatives Customers Assessment: Mapping the customer experience and identifying key attributes and behaviors that drive customer satisfaction, delight and loyalty

Other Requirements

  • 0.0 years of experience
  • Minimum Age: 21

  • Do you have what it takes? Apply here!

    Already set up a profile on Hirewire? Login here.

    You will be expected to show up to an interview at this time when the hiring manager views and accepts your application.

    Step 1/3

    I have no job experience

    Step 2/3

    Save your profile so you can easily apply to more jobs on Hirewire.

    Step 3/3